Wireless Retail Store Manager

Your Wireless Inc.•Vernon, CT

17h•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Wireless Retail Store Manager to lead, coach, and inspire a team of Verizon Wireless Retail Sales Associates. The manager is responsible for developing employees, achieving sales and profit goals, and executing retail-center operations. Compensation includes a base hourly rate, commissions, and incentives, with earnings of up to $31.00 per hour or more. Compensation is based on location performance and personal sales; the posting says top Store Managers earn over $100,000 per year through the commission program. The role is based in Vernon, Connecticut, with travel to locations within the assigned district as business needs dictate. The schedule is flexible and must accommodate evenings, weekends, and holidays. Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first, diverse culture and a customer experience centered on simplicity. It is an equal opportunity employer and does not discriminate based on legally protected characteristics.

Requirements

At least 2 years of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
Demonstrated achievement in prior sales and leadership roles.
Ability to lead, coach, and inspire team members.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to locations within the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of eligibility to work in the United States.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Build a positive, customer- and goal-oriented environment.
Interview, hire, schedule, and supervise Verizon Wireless Sales Associates.
Meet or exceed personal and team key performance indicators and monthly volume goals.
Coach team members daily to help them provide an exceptional customer experience.
Develop team members’ skills and support their career growth at Your Wireless.
Ensure the assigned location operates according to Verizon Wireless and Your Wireless guidelines.
Ensure promotional rollouts, inventory procedures, and other tasks assigned by company leadership are completed correctly and on time.
Set an example of personal and professional conduct for employees and others.

Benefits

Strong base pay and commissions for personal sales and overall location performance.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid personal time off: 5 days in year one, 10 days in year two, and 15 days per year in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Opportunities to win prizes and trips through sales contests.
Opportunities for career growth within the company.
Fun working atmosphere.