Wireless Retail Store Manager

Blue Link Wireless an Authorized Retailer of AT&T•Bangor, ME
•$22 - $30•Onsite

About The Position

Blue Link Wireless, an Authorized Retailer of AT&T, is hiring a full-time Store Manager to own and lead a retail location. The Store Manager is responsible for the team, store culture, customer experience, operations, and business results. This is a hands-on, floor-first role requiring active leadership and sales alongside the team. Wireless experience may help with ramp-up but is not always required. The role includes a base pay plus commission and store performance incentives. The listed pay range is $22–$30 USD. The position requires flexible hours, including evenings, weekends, and holidays, and availability to work at additional locations as business needs require. The role involves being on your feet for most of the shift, using tablets, POS systems, and wireless retail tools, and occasionally lifting up to 15 pounds. Blue Link Wireless is an Equal Opportunity Employer and provides reasonable accommodations upon request. Applicants for San Francisco and Los Angeles locations will be considered under the applicable local fair-chance hiring ordinances.

Requirements

  • At least 18 years of age.
  • High school diploma or GED.
  • At least 1 year of retail sales experience.
  • At least 2 years of supervisory or management experience.
  • Authorized to work in the United States.
  • Ability to pass a background check.
  • Strong written and verbal communication skills.
  • High energy, organization, and the ability to remain calm under pressure.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to be on one's feet for most of the shift, use tablets, POS systems, and wireless retail tools, and occasionally lift up to 15 pounds.

Nice To Haves

  • Wireless or telecom industry experience.
  • Bilingual skills.
  • Experience building or rebuilding a team culture.
  • A track record of developing team members into leadership roles.

Responsibilities

  • Lead daily, weekly, and monthly store operations end to end.
  • Sell alongside the team and maintain the customer experience standard on every shift.
  • Support hiring efforts and help identify talent that fits the company culture.
  • Support formal onboarding and develop team members through real-time coaching and hands-on skill transfers on the sales floor.
  • Review sales data, identify gaps, and take action before they become patterns.
  • Build and balance the store schedule to ensure coverage, fairness, and operational efficiency.
  • Handle customer escalations professionally and work toward resolution.
  • Ensure compliance with company policies, training standards, and operational procedures.
  • Represent the company at community and offsite events to build brand loyalty and grow the customer base.
  • Work at additional locations as business needs require.

Benefits

  • Base pay plus commission and store performance incentives.
  • Reasonable accommodations are available upon request.
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