Wireless Retail Store Manager

Your Wireless Inc.•Rowlett, TX

4d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Wireless Retail Store Manager to lead, coach, and inspire a team of Verizon Wireless Retail Sales Associates. The role calls for someone experienced in employee development, achieving sales and profit goals, and completing retail operations tasks. The manager is compensated based on location performance and personal sales and may need to travel to locations within an assigned district based on business needs. The manager is responsible for creating a positive, customer- and goal-oriented environment; hiring, scheduling, and supervising associates; meeting personal and team performance and sales goals; coaching and developing team members; maintaining compliance with company and Verizon guidelines; and ensuring promotional rollouts, inventory procedures, and other assigned tasks are completed accurately and on time. The manager is also expected to model personal and professional conduct. The position is full-time in Rowlett, Texas. Compensation is stated as up to $31.00 per hour or more, including base hourly pay, commissions, and incentives. The posting describes a flexible schedule and requires availability for evenings, weekends, and holidays.

Requirements

At least 2 years of experience in a similar role in a retail environment; wireless retail experience is preferred.
Demonstrated achievement in previous sales and leadership roles.
Ability to lead, coach, and inspire team members.
Enthusiasm for retail, wireless technology and products, and customer service.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
At least 18 years of age.
Must be able to provide proof of work eligibility in the United States.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Build a positive, customer- and goal-oriented environment.
Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
Meet or exceed personal and team key performance indicators and monthly volume goals.
Coach team members daily to help them provide an exceptional customer experience.
Develop team members’ skills and support their advancement within Your Wireless.
Ensure the assigned location operates according to the guidelines of Verizon Wireless and Your Wireless.
Ensure promotional rollouts, inventory procedures, and other tasks assigned by Your Wireless leadership are completed correctly and on time.
Set an example of personal and professional conduct for employees and others.
Travel to various locations within the assigned district as business needs dictate.

Benefits

Strong base pay and commission programs for personal sales and location performance.
401(k) savings program.
Healthcare program.
Paid personal time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Flexible work schedule.
Sales contests with prizes and trips.
Opportunities for career growth.
Fun working atmosphere.