Wireless Retail Store Manager

Your Wireless Inc.•Carrollton, TX
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an experienced retail manager to lead a team of Verizon Wireless Retail Sales Associates. The manager leads, coaches, and inspires the team, develops employees, meets sales and profit goals, and oversees retail center operations. The role is based in Carrollton, Texas, and requires travel to other locations in the assigned district as business needs dictate. The manager builds a positive, customer- and goal-oriented environment; hires, schedules, and supervises sales associates; and ensures the assigned store follows Your Wireless and Verizon Wireless guidelines. Compensation includes a base hourly rate, commissions, and incentives tied to personal sales and store performance. The posting lists compensation of up to $31.00 per hour or more and notes that top store managers make over $100,000 per year through the commission program.

Requirements

  • At least 2 years of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
  • Proof of achievement in previous sales and leadership roles.
  • Ability to lead, coach, and inspire team members.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays on a flexible schedule.
  • Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Build a positive, customer- and goal-oriented environment.
  • Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
  • Meet or exceed personal and team key performance indicators and monthly sales-volume goals.
  • Coach team members daily to help them provide an exceptional customer experience.
  • Develop team members’ skills and support their career advancement at Your Wireless.
  • Ensure the assigned location operates according to Verizon Wireless and Your Wireless guidelines.
  • Ensure promotional rollouts, inventory procedures, and other duties assigned by Your Wireless leadership are completed accurately and on time.
  • Set an example of personal and professional conduct for employees and others.

Benefits

  • Strong base pay and commission programs for personal sales and location performance.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid time off: 5 days in year one, 10 days in year two, and 15 days per year in year four and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Fun working atmosphere.
  • Opportunities for career growth within the company.
  • Prizes and trips through sales contests throughout the year.
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