Wireless Retail Store Manager

Your Wireless Inc. • Lake Charles, LA

7h • Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an experienced retail manager to lead a Verizon Wireless Retail Sales team at its Lake Charles, Louisiana location. The Store Manager leads, coaches, and inspires Retail Sales Associates, develops employees, drives sales and profit results, and executes retail-center operations. Compensation is based on location performance and personal sales, with pay advertised as up to $33.00 per hour or more, including base hourly rate, commissions, and incentives. High-performing Store Managers may earn over $100,000 per year through the commission program.

The role includes recruiting and supervising sales associates, achieving personal and team performance goals, maintaining an excellent customer experience, and ensuring the store follows Your Wireless and Verizon Wireless guidelines. Managers are also responsible for timely and accurate execution of promotions, inventory procedures, and other assigned tasks. The position requires a flexible schedule, including evenings, weekends, and holidays, and travel to locations within the assigned district as business needs dictate.

Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first culture and a customer experience guided by simplicity. Your Wireless Inc. is an Equal Opportunity Employer.

Requirements

• At least 2 years of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
• Proof of achievement in prior sales and leadership roles.
• Ability to lead, coach, and inspire team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to various locations in the assigned district as business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Ability to work evenings, weekends, and holidays on a flexible schedule.
• Must be at least 18 years old and able to provide proof of U.S. work eligibility.
• Must be willing to submit to a background check.

Nice To Haves

• High school diploma or equivalent is preferred.
• Experience in a similar retail role with Verizon Wireless or another wireless business.

Responsibilities

• Build a positive, customer- and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed personal and team key performance indicators and monthly volume goals.
• Coach team members daily so they can provide an exceptional customer experience.
• Develop team members’ skills and support their advancement within Your Wireless.
• Ensure the assigned location operates according to the guidelines of Verizon Wireless and Your Wireless.
• Execute promotional roll-outs, inventory procedures, and other assigned tasks in a timely and accurate manner.
• Set an example of personal and professional conduct for employees and others.

Benefits

• Strong base pay and commissions for personal sales and store performance.
• Flexible work schedule.
• 401(k) savings program.
• Healthcare program.
• Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days per year in year 4 and beyond.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Sales contests offering prizes and trips.
• Opportunities for growth within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED