Wireless Retail Store Manager

Your Wireless Inc.•McKinney, TX

9d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an experienced retail manager to lead a Verizon Wireless retail sales team. The manager leads, coaches, and inspires Sales Associates while developing employees, achieving sales and profit goals, and executing retail-center operations. The role is compensated based on location performance and personal sales, with hourly base pay, commissions, and incentives. The Store Manager builds a positive, customer- and goal-oriented environment; hires and supervises associates; drives personal and team performance; coaches staff to deliver exceptional customer experiences; and ensures the location follows Your Wireless and Verizon Wireless guidelines. The manager also ensures promotions, inventory procedures, and other leadership-assigned tasks are completed correctly and on time, while modeling professional conduct. Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first culture and a simple, customer-focused experience.

Requirements

At least 2 years of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
Proof of achievement in prior sales and leadership roles.
Ability to lead, coach, and inspire team members.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Able to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business is preferred.

Responsibilities

Build a positive, customer- and goal-oriented environment.
Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
Meet or exceed personal and team key performance indicators and monthly volume goals.
Coach team members daily to help them provide an exceptional customer experience.
Develop team members’ skills and support their career advancement at Your Wireless.
Ensure the assigned location operates according to Verizon Wireless and Your Wireless guidelines.
Ensure promotional rollouts, inventory procedures, and other tasks assigned by Your Wireless leadership are completed accurately and on time.
Set an example of personal and professional conduct for employees and others.

Benefits

Strong base pay and commissions for personal sales and location performance.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for career growth within the company.
Prizes and trips through sales contests throughout the year.