Dutch Wonderland Entertainment Winter Wonderland Performer

Splish Splash Water Park•Lancaster, PA
•Onsite

About The Position

Dutch Wonderland is seeking energetic, outgoing performers to create memorable guest experiences through character appearances, interactive entertainment, and immersive performances. Performers engage guests in character, follow established training and performance procedures, and deliver friendly, exceptional customer service. They also help maintain a safe, clean, and organized workplace, including performance spaces and shared costume areas, and report safety, guest, costume, or operational concerns to leadership. The role requires working during the park’s operating schedule, including evenings, weekends, and holidays, and attending rehearsals outside operating hours.

Requirements

  • Must successfully pass an audition.
  • Ability to immerse in a role and remain in character in all guest-facing areas.
  • Strong cardio endurance, physical storytelling ability, and performance energy.
  • Playful, outgoing, friendly demeanor and a positive, guest-centric attitude.
  • Effective verbal and non-verbal acting and communication skills.
  • Must be at least 16 years old. Performers under 18 must meet Pennsylvania Child Labor Act requirements, including obtaining the required special performance permit before rehearsal or performance.
  • Must obtain all legally required Pennsylvania permits and approvals before participating in rehearsals or performances.
  • Ability to work during the park operating schedule, including evenings, weekends, and holidays.
  • Ability to attend rehearsals outside park operating hours.
  • Reliable transportation to and from work for all scheduled shifts.
  • Compliance with grooming standards and uniform or costume requirements.
  • Ability to follow direction, multitask, and work as part of a fast-paced team.
  • Ability to communicate effectively in English with guests, coworkers, and leadership.
  • Ability to stand, walk, and remain on feet for most of the workday; wear an assigned costume for extended periods; and frequently stoop, twist, kneel, bend, squat, or reach above the shoulders.
  • Ability to perform in costumes that may have limited sight lines and to safely and effectively perform assigned character roles in costumes with specific fit, visibility, mobility, or weight-distribution requirements.
  • Ability to occasionally lift, carry, push, or pull up to 40 pounds, with or without reasonable accommodation.

Nice To Haves

  • Bilingual skills, including Spanish.
  • Previous acting or costume character experience.
  • Some customer service experience.
  • Theater for Young Audiences and/or physical theater performance experience.
  • Previous work in youth-centric programs and/or companies.

Responsibilities

  • Proactively engage guests in positive, memorable, immersive character performances.
  • Follow performance procedures and protocols taught during Dutch Wonderland character training.
  • Perform activities as scripted, designed, and rehearsed by Dutch Wonderland.
  • Maintain personal hygiene and wear required layers to help maintain shared costumes.
  • Follow property policies and procedures and refer guest concerns to leadership as appropriate.
  • Help maintain a safe, clean, and organized work environment.
  • Clean and maintain assigned work areas, performance spaces, and shared costume areas using approved products and procedures.
  • Provide exceptional customer service with a positive, friendly, fun, and engaging manner.
  • Immediately report safety hazards, injuries, guest incidents, costume concerns, and other operational concerns to leadership.
  • Perform other duties assigned by leadership.
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