Winner's Circle

Dave & Buster's•Myrtle Beach, SC

23h•$7 - $13

About The Position

The Winner’s Circle position at Dave & Buster’s creates a positive and welcoming first impression and guides Guests through their Midway experience. Team Members provide friendly, timely service, assist Guests with questions and game-related needs, and help maintain an inviting, clean, organized, and well-stocked merchandise area. The role includes handling tickets and merchandise accurately, supporting inventory and displays, and working cooperatively with other Team Members in a noisy, fast-paced environment.

Requirements

Must be at least 18 years of age.
Must be friendly and able to smile frequently.
Must be able to work days, nights, and/or weekends as required.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and stand for long periods; walk or stand for 100% of the shift.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.

Responsibilities

Deliver a positive Guest experience through friendly, enthusiastic service.
Greet Guests upon arrival, answer questions, make recommendations, and assist with requests.
Manage wait times and communicate timely, accurate information to Guests, Team Members, and Managers.
Notify Support Technicians or Management when Guests need game assistance.
Say farewell to departing Guests, check whether their experience was satisfactory, and invite them to return.
Notify a Manager when a Guest appears unhappy.
Keep the immediate supervisor informed about problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Accurately weigh tickets and scan merchandise as part of cost controls.
Stock, display, and secure merchandise in storage areas.
Reconcile tickets and merchandise inventory and conduct inventory during and after shifts when applicable.
Check and restock necessary supplies.
Maintain cleanliness and organization in the Winner’s Circle, including keeping plush merchandise and shelves stocked, clean, and maintained.
Set up and position displays to increase Guest traffic and promote sales.
Bring work areas up to standard and discuss problem areas with a Manager.
Assist other Team Members as needed and foster a cooperative working relationship.