Winner Circle

Dave & Buster's•Saint Louis, MO

7d•$15 - $17

About The Position

The Winner’s Circle position ensures that Guests’ first impressions of Dave & Buster’s are positive and welcoming. The role guides Guests through their Midway experience, providing timely service, answering questions, making recommendations, and helping create an enjoyable visit. It also involves maintaining merchandise displays and inventory, keeping the area clean and organized, and coordinating with other Team Members and Managers.

Requirements

Must be at least 18 years of age.
Must be able to work days, nights, and/or weekends as required.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and stand for long periods; walking or standing is required for 100% of the shift.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
Must be friendly and able to smile frequently.

Responsibilities

Deliver a welcoming Guest experience and greet Guests with a positive attitude and enthusiasm.
Manage wait times and communicate information to Guests, Team Members, and Managers.
Answer Guest questions, assist with requests, and make recommendations.
Notify Support Technicians or Management when Guests need game assistance.
Bid farewell to Guests, check that their experience was satisfactory, and invite them to return.
Notify a Manager about Guests who appear unhappy.
Accurately weigh tickets and scan merchandise as part of cost controls.
Stock, display, and secure merchandise in storage areas.
Reconcile tickets and merchandise inventory, and conduct merchandise inventory during and after shifts when applicable.
Check and restock necessary supplies.
Maintain the cleanliness and organization of the Winner’s Circle, including keeping plush merchandise and shelves stocked, clean, and maintained.
Position and set up displays to increase Guest traffic and promote sales.
Inform the immediate supervisor of significant problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Assist other Team Members as needed and maintain a cooperative working relationship with them.