Wine and Spirits Clerk

Hy-Vee, Inc.•Davenport, IA

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports a clean, well-maintained department and store, follows applicable sales policies for tobacco and liquor, and works cooperatively with colleagues to create a pleasant shopping experience. The position reports to store leadership and the Wine & Spirits Department Manager and has no direct reports. No education is required. More than six months and up to one year of similar or related work experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

More than six months and up to one year of similar or related work experience.
Ability to follow detailed but uncomplicated written or verbal instructions and handle a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at near and far distances, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Provide prompt, efficient, friendly, and helpful service to customers, including greeting them, assisting with products, and responding to telephone inquiries.
Educate customers about products and make efforts to learn and use customers’ names when possible.
Work as a team with coworkers to support customer satisfaction and a pleasant work environment.
Rotate, face, replenish, and check in merchandise; put products away and review invoices as needed.
Maintain displays in the department and throughout the store; build displays as needed.
Follow local, state, and company policies regarding sales of tobacco and liquor.
Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order product at a supervisor’s request and assist with inventory as requested.
Assist in other areas of the store and perform other job-related duties and special projects as required.