Wine and Spirits Clerk

Hy-Vee, Inc.•Cedar Rapids, IA

10d

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports a pleasant shopping experience and work environment, follows applicable policies for tobacco and liquor sales, and maintains clean, orderly displays and work areas. The position reports to the District Store Director, Store Manager, designated Assistant Managers, and Wine & Spirits Department Manager. No positions report to this role. Applicants must be at least 18 years old. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Over six months and up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at near and far distances, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide caring, patient, prompt, and friendly customer service throughout the store.
Greet customers, learn and use their names when possible, and assist them with locating or reaching products, handling heavy items, and communicating suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in and put away products and, when applicable, review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies regarding tobacco and liquor sales.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order products at a supervisor’s request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other related duties and special projects as required.