Wine and Spirits Clerk

Hy-Vee•Papillion, NE

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise to maintain quality standards. The role supports a pleasant shopping experience by assisting customers, working collaboratively with coworkers, and maintaining department displays and cleanliness. The clerk follows applicable local, state, and company policies concerning tobacco and liquor sales, as well as department and company guidelines for sanitation, hygiene, dress, and conduct. The position reports to the District Store Director, Store Manager, Assistant Managers for Perishables, Store Operations, and Health Wellness Home, and the Wine & Spirits Department Manager. No positions report to this role. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Over six months and up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to perceive depth, distinguish colors, and maintain field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Smile and greet customers throughout the store and learn and use customers’ names when possible.
Help customers locate products, reach items, load or unload heavy items, and communicate their suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in products, put products away, and possibly review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies on tobacco and liquor sales.
Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene and dress, and adhere to company and store policies.
Report to work as scheduled and on time.
Order products at a supervisor’s request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.