Wine and Spirits Clerk

Hy-Vee, Inc.•Iowa City, IA

21h

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports a pleasant shopping experience and work environment through teamwork, product handling, department upkeep, and adherence to company and regulatory guidelines. The clerk checks in and puts away products, may review invoices, maintains displays, removes trash, and follows proper sanitation, personal hygiene, dress, and store policies. The position may also involve ordering products at a supervisor’s request, assisting with inventory, building displays, helping in other store areas, and completing related duties or projects. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Over six months and up to one year of similar or related work experience.
No education requirement.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet; depth perception; color vision; and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and considerate customer service.
Greet customers, assist them in locating or reaching products, help with heavy items, and communicate customer suggestions or requests.
Answer customer telephone calls promptly and helpfully.
Work collaboratively with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, replenish, and check in merchandise; put products away and ensure quality standards are met.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies concerning tobacco and liquor sales.
Remove trash and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene and dress, as well as store policies.
Report to work as scheduled and on time.
Order products at a supervisor’s request.
Assist with inventory and build displays as needed.
Assist in other areas of the store and perform related duties and special projects as required.