Wine and Spirits Clerk

Hy-Vee, Inc.•Silvis, IL
•$15 - $19

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while ensuring high quality standards. The position works in the Wine & Spirits Department and supports a pleasant shopping experience and work environment. The role requires the employee to be at least 18 years old and is contingent upon successful completion of a pre-employment drug screen. The clerk checks in and puts away products, may review invoices, maintains displays, removes trash, and keeps the work area clean and neat. The clerk follows sanitation and personal hygiene requirements, department and company guidelines, and local, state, and company policies for tobacco and liquor sales. Additional duties include ordering products at a supervisor’s request, assisting with inventory and display building, and helping in other store areas as needed. The anticipated hourly starting wage is $15.00 to $18.75, depending on experience.

Requirements

  • Must be at least 18 years old.
  • Over six months up to one year of similar or related work experience.
  • No education requirement.
  • Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, count, and record information.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, and friendly customer service, showing care, concern, and patience in customer interactions.
  • Smile and greet customers throughout the store, and learn and use customers’ names when possible.
  • Help customers find products, reach items, handle heavy items, and share suggestions or requests; take other reasonable steps to improve their shopping experience.
  • Answer the telephone promptly and provide helpful service to callers.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Educate customers about products.
  • Rotate, face, and replenish merchandise while ensuring quality standards are met.
  • Check in products, put them away, and review invoices when applicable.
  • Maintain department and store displays.
  • Follow local, state, and company policies governing tobacco and liquor sales.
  • Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
  • Follow department and company personal hygiene, dress, and other guidelines.
  • Report to work as scheduled and on time.
  • Order products at a supervisor’s request.
  • Assist with inventory and build displays as requested or needed.
  • Assist in other areas of the store and perform other job-related duties and special projects as required.
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