Wine and Spirits Clerk

Hy-Vee•Maple Grove, MN

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while maintaining quality standards. The role supports a helpful and pleasant shopping experience and work environment, follows applicable sales policies and store guidelines, and assists with department and store tasks as needed. The position reports to the District Store Director, Store Manager, Assistant Managers for Perishables, Store Operations, and Health Wellness Home, and the Wine & Spirits Department Manager. No positions report to this role. Applicants must be at least 18 years old. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Over six months and up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, distinguish colors, and maintain field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and patient customer service, including greeting customers and assisting them with products and requests.
Answer customer telephone calls promptly and helpfully.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise, and maintain product quality standards.
Check in and put away products and, when applicable, review invoices.
Maintain displays in the department and throughout the store; build displays as needed.
Follow local, state, and company policies governing sales of tobacco and liquor.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company standards for personal hygiene, dress, and other policies and store guidelines.
Report to work as scheduled and on time.
Order products at a supervisor’s request and assist with inventory as requested.
Assist in other store areas and perform other job-related duties and special projects as required.