Windows and Millwork Product Line Sales Specialist

US LBM•Vacaville, CA

About The Position

The Windows and Millwork Product Line Sales Specialist generates and secures new sales within a designated product line to increase company profitability. The role maintains existing accounts and develops new business through cold calls and follow-up on leads. It supports sales managers with growth plans and targets, researches sales forecasts, helps plan product-line launches, and identifies opportunities to expand the customer base and product line. The specialist serves as a key customer contact for the product line, coordinating quotes, orders, deliveries, and pricing with inside sales, outside sales, product-line, and purchasing teams. The role mentors outside sales representatives on new product offerings while preserving their ownership of customer accounts. It also monitors competitors, maintains manufacturer relationships, represents the company at trade association meetings, prepares quotations and orders, estimates materials from blueprints, resolves customer issues, and assists with accounts receivable collection. The position requires travel 75% of the time.

Requirements

High school diploma or GED required.
Three years of sales experience in building materials or a related industry required.
Two years of sales experience in the specific product line required.
Ability to read, interpret, and estimate from blueprints.
Ability to use a calculator and computer.
Ability to negotiate prices and contractual agreements.
Excellent communication skills and commitment to customer service.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Valid driver’s license and proof of insurance required.
Ability to travel 75% of the time.

Nice To Haves

Associate’s degree in a related industry preferred.

Responsibilities

Develop and assist sales managers in establishing short- and long-term growth plans and targets for the specialty product line.
Research and communicate sales forecasts and work with the Sales Manager to set performance goals.
Assist the Sales and Product Line Manager teams in developing timelines for launching product lines to market.
Identify opportunities to expand the customer base and product line.
Develop new customer accounts through cold calls, prospect lists, subcontractor outreach, and follow-up with companies that previously rejected proposals.
Serve as a key sales contact for customers, offering and selling the full breadth of the product line with inside support.
Coordinate quoting, orders, and deliveries with Inside Sales Support and the Outside Sales Representative.
Represent the product line as a specialist where it overlaps with existing outside sales coverage while preserving outside sales professionals’ ownership of their accounts.
Mentor outside sales representatives on new product offerings and encourage customers to work with their outside representatives for other products.
Monitor competitor activities and products with the Product Line Manager and suggest new products for the market.
Maintain positive relationships with manufacturer field personnel.
Attend and participate in required company-sponsored training programs.
Represent the company at trade association meetings to promote business and develop relationships as required.
Collaborate with the Product Line Manager and Purchasing Manager to assist the local sales team with pricing special orders.
Advise the company and clients promptly of manufacturer price changes.
Communicate customer price levels to inside sales roofing specialists to ensure consistent pricing across locations and outside sales representatives.
Prepare, coordinate, and communicate price quotations, sales terms, delivery dates, and service obligations to customers and contractors.
Resolve customer complaints and problems.
Assist in collecting accounts receivable.
Prepare and enter orders as necessary.
Research and order special products as necessary.
Estimate materials from customer- or contractor-supplied blueprints.
Adhere to any applicable Conflict of Interest or Non-Compete agreement.
Perform other duties as assigned, comply with company policies and standards, support workplace safety, and complete assigned training.
Travel 75% of the time and perform according to position requirements.