Product Line Specialist

Michigan Farm Bureau Family of Companies•Lansing, MI

5d•Hybrid

About The Position

The Product Line Specialist places business for Farm Bureau Insurance agents when Farm Bureau cannot or will not write a particular risk. The role requires working knowledge of the property/casualty markets, products and coverages offered by Community Service Acceptance Company (CSAC), doing business as FB Partners Group, as well as the agency’s surety bonds. The specialist provides technical assistance to agents and other underwriters on property/casualty and life/health, applies commercial and personal lines underwriting principles to determine risk placement, delivers a high-quality customer experience to the field, and provides competitive intelligence on products. The specialist evaluates, examines, and physically surveys risks submitted by agents; accepts, modifies, or rejects risks based on guidelines, directives, inspections, and claims information; and uses judgment for decisions outside published guidelines across multiple lines of business. The role is also responsible for proper classification, verification of insurance amounts, and rating and premium development for individual and account risks. The specialist works with agents and, in some cases, clients to identify exposures and appropriate coverage in accordance with each company's guidelines. The position requires acquiring and maintaining technical knowledge of coverage forms, endorsements, and hazard identification and evaluation, and applying that knowledge when underwriting and surveying risks. The specialist provides underwriting information to agents and answers coverage questions.

Requirements

Bachelor's degree with a focus on business or insurance.
Five years of experience with commercial insurance or experience in the independent agency system.
Ability to give friendly, clear, and concise verbal and written direction to the field.
Ability to understand the features and benefits of various insurance products.
Familiarity with Microsoft Office Word, Excel, and PowerPoint.
Proven track record as an excellent team player.
CIC, ChFC, and/or LUTCF designations required, or actively being pursued.
Active Michigan property/casualty license required, or successful attainment within 90 days of employment.

Nice To Haves

Underwriting background.
Experience with an Agency Management System (AMS).

Responsibilities

Place business for Farm Bureau Insurance agents when Farm Bureau cannot or will not write a particular risk.
Provide technical assistance to agents and other underwriters on property/casualty and life/health.
Apply commercial and personal lines underwriting principles to determine risk placement.
Provide a high-quality customer experience to the field and competitive intelligence on products.
Evaluate, examine, and physically survey risks submitted by agents.
Accept, modify, or reject risks based on guidelines, directives, inspections, and claims information, using judgment for decisions outside published guidelines.
Classify risks, verify insurance amounts, and develop appropriate ratings and premiums for individual and account risks.
Work with agents and, in some cases, clients to identify exposures and appropriate coverage under each company's guidelines.
Acquire and maintain technical knowledge of coverage forms, endorsements, and hazard identification and evaluation, and apply it when underwriting and surveying risks.
Provide underwriting information to agents and answer coverage questions.