Wholesale Payments Product Manager

Truist•Raleigh, NC

About The Position

Responsible for managing the strategic and tactical aspects of an assigned product portfolio to meet the needs of targeted commercial markets and Treasury Solutions' strategic goals. The Product Manager oversees product lifecycle processes, including ideation, strategy, development, management, marketing, communication, commercialization, profitability, sales support strategies, ongoing monitoring, and risk management. The role plans and coordinates portfolio activities, assesses product performance and market opportunities, develops product and business plans, and supports sales and continuous improvement. It may also mentor junior product managers, associates, and analysts.

Requirements

Bachelor's degree in a related field, or an equivalent combination of education and related work experience.
10 or more years of relevant financial services or consulting firm experience working on teams responsible for strategic planning, product management, sales force effectiveness, and industry analysis.
Strong product management, design, and development skills.
In-depth and broad knowledge of Treasury Solutions applications and products.
Strong leadership, management, and marketing skills.
Strong analytical and problem-solving skills.
Excellent verbal and written communication, presentation, organization, and time management skills.
Superior influencing, negotiation, and conflict management skills.
Advanced knowledge of payments systems and practices.
Superior financial and competitive analysis skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Nice To Haves

Master’s degree in Business Administration.
Certified Treasury Professional (CTP) designation and/or Accredited Automated Clearing House (ACH) Professional (AAP) certification.
Creative problem-solving ability and demonstrated marketing and research skills.
Ability to create strong strategic plans and business cases for new opportunities.
Ability to synthesize complex information and communicate effectively with teammates at all levels.

Responsibilities

Plan, promote, manage, and coordinate activities for the assigned product portfolio, ensuring synergy with related product line managers and alignment with objectives.
Document and socialize concepts for new products and line extensions to meet existing or anticipated market needs, and present them to management as appropriate.
Support development of new products and line extensions in accordance with established product development processes.
Lead and participate in ongoing assessment of products, pricing, and market position; evaluate opportunities for new products and line extensions; and identify target markets and strategies.
Develop, execute, and maintain product profit-and-loss plans and product family business plans, incorporating market information, sales and gross profit history, actuals and projections, market position, sales channels, competitive strategies, pricing, market share, and lifecycle plans.
Develop and present monthly, quarterly, and annual product line update reports as directed.
Promote continuous process improvement by developing ways to assess and maximize opportunities for change.
Establish, communicate, and manage development of pricing strategies, discount structures, and guidelines across sales channels and target markets, using market, competitive, segment, revenue, cost, profitability, and product strategy data.
Lead development of volume forecasts based on historical trends, market conditions, business plans, and pricing strategy impacts.
Initiate and participate in prioritizing product line development and promotional projects in partnership with sales partners.
Support sales through joint calls with key clients, trade shows, and conference calls.
Monitor competition and other market forces affecting the product line through networking and research.
Mentor and/or serve as team lead to junior product managers, product associates, and analysts.
Follow applicable policies and procedures and proactively escalate issues and risks to senior leadership.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.