Wholesale Payments Virtual Payments Consultant
About The Position
Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role uses a cash flow management and working capital approach focused on risk mitigation and grounded in Truist's Purpose, Mission, and Values. The consultant independently manages a portfolio of clients with payments needs and provides working capital services and solutions, which may include receivables, payables, information reporting, and liquidity solutions. The position meets with clients virtually to assess needs, review financial management practices, discuss cash flow cycles, and recommend solutions. It also coordinates fulfillment, makes referrals to product experts, and resolves complex client servicing issues. The consultant partners with bankers and internal product teams to identify sales opportunities, develop relationship plans, and achieve revenue and portfolio growth objectives. The role requires accurate sales and administrative reporting, adherence to applicable policies and procedures, and escalation of issues and risks. The position is regular, first-shift work in the United States of America. The annual base salary is $80,000–$115,000, with additional incentive pay available.
Requirements
- Bachelor's degree or an equivalent combination of education and related work experience.
- At least 3 years of sales experience in financial services or payment solutions.
- Ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport building, understanding client needs, in-depth financial reviews, and communicating suitable solutions.
- Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial services sales process and cycle.
- Strong time-management and organizational skills, including the ability to manage a large pipeline of deals at different stages.
- Self-starter who can work productively without close supervision.
Nice To Haves
- At least 5 years of sales experience in financial services or direct experience in payment solutions.
- Certified Treasury Professional.
Responsibilities
- Execute a sales plan and collaborate with line-of-business and internal partners to identify client and prospect opportunities and achieve or exceed revenue and portfolio growth objectives.
- Build relationships with bankers and product partners, collaborate on opportunities, and participate in strategic client planning.
- Independently manage a portfolio of clients with payments needs, applying general knowledge of banking, payments solutions, and working capital concepts.
- Help develop detailed relationship plans to identify client retention and acquisition opportunities.
- Provide working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions, as required by the position.
- Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
- Consult with clients effectively through email, phone, voicemail, virtual meetings, and other communication methods.
- Accurately report sales efforts, sales progression, revenue, and other required administrative information.
- Serve as a peer leader in product knowledge and best-in-class strategies.
- Meet virtually with clients to assess needs, review financial management practices and solutions, discuss cash flow cycles, and recommend solutions.
- Coordinate fulfillment as needed and refer clients to product experts as appropriate.
- Manage and resolve complex client servicing issues by understanding available Truist resources.
- Meet individual performance goals for revenue and profit growth and desired behaviors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation in the first year, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Position- and division-dependent eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
- Additional incentive pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
