Wholesale Payments Virtual Payments Consultant
About The Position
Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role uses a cash flow management and working capital approach, focuses on risk mitigation, and is grounded in Truist's Purpose, Mission, and Values. The consultant independently manages a portfolio of clients with payment needs and provides working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions. The position works virtually with clients to assess needs, review financial management practices, discuss cash flow cycles, and recommend solutions. It also collaborates with bankers and product partners, coordinates fulfillment and referrals, and resolves complex client servicing issues. This is a regular position on the first shift. Truist states that regular teammates working at least 20 hours per week are eligible for benefits, although specific eligibility may vary by division and position.
Requirements
- Bachelor's degree or an equivalent combination of education and related work experience.
- At least 3 years of sales experience in financial services or payment solutions.
- Ability to conduct business through virtual methods, including interpersonal communication, negotiation, proactive client contact, rapport building, understanding client needs, in-depth financial reviews, and effective communication of suitable solutions.
- Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial services sales process and cycle.
- Strong time-management and organizational skills, including the ability to manage a large pipeline of deals in various stages.
- Self-starter able to work productively without close supervision.
Nice To Haves
- At least 5 years of sales experience in financial services or direct experience in payment solutions.
- Certified Treasury Professional.
Responsibilities
- Execute a sales plan and collaborate with line-of-business and internal partners to identify and drive client and prospect opportunities, meeting or exceeding revenue and portfolio growth objectives.
- Build relationships with bankers and product partners to collaborate on opportunities and participate in strategic client planning.
- Independently manage a portfolio of clients with payment needs, applying general knowledge of banking, payment solutions, and working capital concepts.
- Help develop detailed relationship plans for clients and prospects to identify retention and client acquisition opportunities.
- Provide client working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions, with product specialization as needed.
- Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
- Consult with clients effectively through email, phone, voicemail, virtual meetings, and other communication methods.
- Accurately report sales efforts, their progression, sales revenue, and other required administrative information.
- Serve as a peer leader in product knowledge and best-in-class strategies.
- Meet with clients virtually to assess needs, review financial management practices and solutions, discuss cash flow cycles, and recommend appropriate solutions.
- Coordinate fulfillment as needed and refer clients to product experts when appropriate.
- Manage and resolve complex client servicing issues by maintaining a strong understanding of Truist resources.
- Meet individual performance goals for revenue and profit growth and desired behaviors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of first-year vacation, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Depending on the position and division, a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
