Wholesale Payments Virtual Payments Consultant
About The Position
Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role takes a cash-flow management and working-capital approach, focuses on risk mitigation, and is grounded in Truist's Purpose, Mission, and Values. The consultant independently manages a portfolio of clients with payments needs, working with bankers and product partners to identify opportunities, plan client relationships, and achieve revenue and portfolio growth objectives. The position provides working-capital services and solutions such as receivables, payables, information reporting, and liquidity solutions. It also involves virtual client consultations, coordinating fulfillment and referrals, resolving complex servicing issues, maintaining accurate sales reporting, and following applicable policies and procedures.
Requirements
- Bachelor's degree or an equivalent combination of education and related work experience.
- At least 3 years of sales experience in financial services or payment solutions.
- Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport-building, understanding client needs, in-depth financial reviews, and communicating appropriate solutions.
- Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial-services sales process and cycle.
- Strong time-management and organizational skills, with the ability to manage a large pipeline of deals at various stages.
- Self-starter who can work productively without close supervision.
Nice To Haves
- 5 or more years of sales experience in financial services or direct experience in payment solutions.
- Certified Treasury Professional.
Responsibilities
- Execute the sales plan and collaborate with lines of business and internal partners to identify and drive client and prospect sales opportunities and achieve or exceed revenue and portfolio growth objectives.
- Build relationships with bankers and product partners, collaborating on opportunities and strategic client planning.
- Independently manage a portfolio of clients with payments needs, applying general knowledge of banking, payments solutions, and working-capital concepts.
- Participate in developing detailed relationship plans to identify client retention and new-client acquisition opportunities.
- Provide client working-capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; product specialization may be required depending on position needs.
- Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
- Consult effectively with clients through email, phone, voicemail, virtual meetings, and other communication methods.
- Accurately report sales efforts, progression, revenue, and other required administrative information.
- Serve as a peer leader in product knowledge and best-in-class strategies.
- Meet with clients virtually to assess needs, review financial management practices and solutions, discuss cash-flow cycles, and recommend solutions.
- Coordinate fulfillment as needed and refer clients to product experts when appropriate.
- Manage and resolve complex client servicing issues by maintaining a strong understanding of Truist resources.
- Meet individual performance goals for revenue and profit growth and desired behaviors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Depending on position and division, potential eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
