Wholesale Payments Virtual Payments Consultant
About The Position
Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role takes a cash flow management and working capital approach, focuses on risk mitigation, and is grounded in Truist's Purpose, Mission, and Values. The consultant independently manages a portfolio of clients with payments needs, collaborates with bankers and internal product partners, and identifies opportunities to retain and acquire clients and grow revenue. The role provides working capital services and solutions, which may include receivables, payables, information reporting, and liquidity solutions. It also involves virtual client meetings to assess needs, review financial management practices, discuss cash flow cycles, and recommend solutions. The consultant coordinates fulfillment and referrals as needed, resolves complex servicing issues, follows applicable policies and procedures, escalates risks, and maintains accurate sales and administrative reporting. The position is expected to meet individual revenue and profit growth goals and to serve as a peer leader in product knowledge and effective strategies.
Requirements
- Bachelor's degree or an equivalent combination of education and related work experience.
- At least 3 years of sales experience in financial services or payment solutions.
- Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport building, understanding client needs, in-depth financial reviews, and communicating suitable solutions.
- Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial services sales process and cycle.
- Strong time-management and organizational skills, with the ability to manage a large pipeline of deals at various stages.
- Self-starter who can work productively without close supervision.
Nice To Haves
- 5 or more years of sales experience in financial services or direct experience in payment solutions.
- Certified Treasury Professional.
Responsibilities
- Execute the sales plan and collaborate with lines of business and internal partners to identify and advance client and prospect opportunities, meeting or exceeding revenue and portfolio growth objectives.
- Build relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
- Independently manage a portfolio of clients with payments needs, applying general knowledge of banking, payments solutions, and working capital concepts.
- Help develop detailed relationship plans for clients and prospects to identify retention and new-client acquisition opportunities.
- Provide client working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions, depending on position needs.
- Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
- Consult effectively with clients through email, phone, voicemail, virtual meetings, and other communication methods.
- Accurately report sales efforts, sales progression, sales revenue, and other required administrative information.
- Serve as a peer leader in product knowledge and best-in-class strategies.
- Meet virtually with clients to assess needs, review financial management practices and solutions, discuss cash flow cycles, and recommend solutions.
- Coordinate fulfillment processes as needed and refer clients to product experts as required.
- Manage and resolve complex client servicing issues by understanding Truist resources.
- Meet individual performance goals for revenue and profit growth and desired behaviors.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation in the first year, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
