Wholesale Payments Virtual Payments Consultant

Truist Bank • Louisville, KY

7d

About The Position

Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role takes a cash flow management and working capital approach, with a focus on risk mitigation and alignment with Truist's Purpose, Mission, and Values.

The consultant independently manages a portfolio of clients with payments needs, develops relationships with bankers and product partners, and identifies opportunities to retain and acquire clients and grow revenue. The role provides working capital services and solutions such as receivables, payables, information reporting, and liquidity solutions. It also involves virtual client meetings to assess needs and financial management practices, discuss cash flow cycles, and recommend solutions; coordinating fulfillment and referrals; resolving complex servicing issues; and reporting sales activity and results.

Requirements

• Bachelor's degree or an equivalent combination of education and related work experience.
• At least 3 years of sales experience in financial services or payment solutions.
• Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport building, understanding client needs, conducting in-depth financial reviews, and communicating suitable solutions.
• Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial services sales process and cycle.
• Exceptionally strong time-management and organizational skills, with the ability to manage a large pipeline of deals in various stages.
• Self-starter able to work productively without close supervision.

Nice To Haves

• 5 years or more of sales experience in financial services or direct experience in payment solutions.
• Certified Treasury Professional.

Responsibilities

• Execute the sales plan and collaborate with lines of business and internal partners to identify and drive client and prospect opportunities, achieving or exceeding revenue and portfolio growth objectives.
• Build relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
• Independently manage a portfolio of clients with payments needs, applying general knowledge of banking, payments solutions, and working capital concepts.
• Help develop detailed relationship plans to identify client retention and new client acquisition opportunities.
• Provide working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; product specialization may be required depending on position needs.
• Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
• Consult with clients effectively through email, phone, voicemail, virtual meetings, and other communication methods.
• Accurately report sales efforts, sales progress, sales revenue, and other required administrative information.
• Serve as a peer leader in product knowledge and best-in-class strategies.
• Meet with clients virtually to assess needs, review financial management practices and solutions, discuss cash flow cycles, and recommend needed solutions.
• Coordinate fulfillment as needed and refer clients to product experts when appropriate.
• Manage and resolve complex client servicing issues by maintaining a strong understanding of Truist resources.
• Meet individual performance goals for revenue and profit growth and desired behaviors.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level