Virtual Payments Consultant - Commercial Card

Truist Bank • Charlotte, NC

5d • $80,000 - $110,000

About The Position

Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role uses a cash-flow management and working-capital approach, with a focus on risk mitigation and Truist's Purpose, Mission, and Values. The consultant independently manages a portfolio of clients, works with internal partners to identify and advance sales opportunities, and provides working-capital services and solutions. The position includes virtual client meetings to assess needs, review financial management practices, discuss cash-flow cycles, and recommend solutions. It also involves accurate sales reporting, coordination of fulfillment and referrals, and resolution of complex client servicing issues.

This is a regular position on first shift. The annual base salary is $80,000–$110,000, with additional incentive pay available. Eligible regular teammates working 20 or more hours per week may qualify for benefits; specific eligibility may vary by division and position.

Requirements

• Bachelor's degree or an equivalent combination of education and related work experience.
• At least 3 years of sales experience in financial services or payment solutions.
• Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport-building, understanding client needs, in-depth financial reviews, and effective communication of appropriate solutions.
• Strong knowledge of business operations and the financial solutions needed by aligned business segments, including the financial-services sales process and cycle.
• Exceptionally strong time-management and organizational skills, including the ability to manage a large pipeline of deals at various stages.
• Self-starter able to work productively without close supervision.

Nice To Haves

• At least 5 years of sales experience in financial services or direct experience in payment solutions.
• Certified Treasury Professional.

Responsibilities

• Execute the sales plan and collaborate with lines of business and internal partners to identify and drive client and prospect sales opportunities toward revenue and portfolio growth objectives.
• Build relationships with bankers and product partners to collaborate on opportunities and participate in strategic client planning.
• Independently manage a portfolio of clients with payment needs, applying general knowledge of banking, payment solutions, and working-capital concepts.
• Participate in developing detailed relationship plans for clients and prospects to identify retention and new-client acquisition opportunities.
• Provide client working-capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; a product specialization may be required depending on position needs.
• Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
• Consult effectively with clients through email, phone, voicemail, virtual meetings, and other communication methods.
• Accurately report sales efforts, sales progression, revenue, and other required administrative information.
• Serve as a peer leader in product knowledge and best-in-class strategies.
• Meet virtually with clients to assess needs, review financial management practices and solutions, discuss cash-flow cycles, and recommend needed solutions.
• Coordinate fulfillment as needed and refer clients to product experts when appropriate.
• Manage and resolve complex client servicing issues by understanding available Truist resources.
• Meet individual performance goals for revenue and profit growth and desired behaviors.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, potential eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level