Wholesale Counter Sales Associate

Bender Plumbing Supplies Inc•Norwalk, CT
•$20 - $25•Onsite

About The Position

Bender Plumbing Supplies is hiring a full-time Wholesale Counter Sales Associate at its Norwalk, Connecticut branch. The role is in-office Monday through Friday, with a Saturday rotation, and pays $20–$25 per hour plus an incentive plan. The associate serves wholesale plumbing and HVAC customers in a fast-paced environment, providing customer service and processing transactions while helping fulfill orders and maintain the counter area. The position is suited to a customer-focused candidate with experience in counter sales, customer management, or customer service, particularly with contractors, construction, or trade customers. Wholesale plumbing, HVAC, electrical, or building supply experience is preferred.

Requirements

  • At least 5 years of experience in counter sales, customer management, or customer service.
  • Experience working with contractors, construction, or trade customers.
  • Strong communication and problem-solving skills.

Nice To Haves

  • Experience in wholesale plumbing, HVAC, electrical, or building supplies.

Responsibilities

  • Provide customer service in person, by phone, and via email.
  • Process transactions using point-of-sale and WMS systems.
  • Fulfill customer orders and arrange pickups.
  • Handle returns and exchanges professionally.
  • Promote new products, specials, and trainings to increase sales.
  • Proactively grow product knowledge.
  • Collaborate with the team to maintain inventory accuracy and a clean, organized counter area.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • PTO and paid holidays.
  • Employee discounts.
  • Training and growth opportunities.
  • Incentive plan.
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