Counter Sales Associate

Plimpton & Hills Corp Inc•Red Hook, NY

6d•$22 - $23•Onsite

About The Position

Plimpton & Hills Corporation is a distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. The Counter Sales Associate works at the Red Hook branch and helps create an outstanding customer experience by answering product inquiries, recommending solutions, processing orders, and supporting sales at the counter. The role is full-time and involves working in a fast-paced, collaborative environment while maintaining high standards for safety and service.

Requirements

Counter sales experience preferred.
Familiarity with the industry's rules and regulations.
Results-driven and customer-focused.
High school diploma or GED preferred.
Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
Close vision ability required for computer work.
Ability to exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

Counter sales experience.
High school diploma or GED.

Responsibilities

Actively seek opportunities to help customers.
Locate and obtain ordered products for customers.
Assist with defective parts and warranty information.
Process approved customer credits for returned products.
Keep pricing lists and structures confidential.
Answer questions about products, pricing, and availability.
Keep product catalogs up to date and discard expired catalogs.
Move products of varying weights safely and accurately according to customer needs.
Provide exceptional customer service.
Answer telephone calls professionally and pleasantly.
Input and fill customer orders accurately.
Read and identify numbers accurately when filling orders and receiving materials.
Assist warehouse personnel when necessary.
Maintain a clean and professional work environment.
Safely operate a forklift, pallet jack, and similar equipment.
Stay up to date on safety practices and standards.
Perform other responsibilities as directed.