Wholesale Account Executive, Women's

Etro Fashion USA•New York, NY

About The Position

ETRO is a fashion house that has defined Italian style around the world since 1968. Its luxury clothing and accessories for men and women draw on textile research, attention to detail, travel, and sartorial tradition. The Wholesale Account Executive, Women's, primarily owns relationships with women’s specialty stores and drives sales across this business segment. The role also supports partnerships with major department stores through in-store event execution and corporate-office account management, as business needs dictate. It reports to the Senior Director of Women’s Sales and Client Experience. The position develops specialty-store distribution in accordance with ETRO’s brand strategy, manages customer relationships and account performance, and collaborates across teams to improve customer experience and deliver sales results. It also plans and executes selected store events, working with internal and external partners and balancing brand presentation with commercial objectives.

Requirements

Bachelor’s degree in business or a related field.
3–5 years of experience in wholesale, market research, and client relationships.
Experience in the luxury sector and knowledge of industry-specific dynamics.
Familiarity with major U.S. retailers.
Track record of building relationships with key department and specialty stores, and understanding of targeted markets.
Ability to grow and develop a brand’s market share by assessing appropriate distribution channels.
Self-starter able to organize and manage workload and work independently.
Strong written and verbal communication skills.
Excellent knowledge of Excel.
Strong analytical skills and financial acumen.
Strong product sensibility and deep knowledge of and passion for the competitive market, trends, and industry.
Project management skills; detail-oriented and organized.
Critical thinking and problem-solving skills, with a proven ability to drive results.
Knowledge of SKYPAD, Nu-ORDER, and Fashion GPS.

Responsibilities

Analyze, qualify, and develop the women’s specialty-store distribution network in line with ETRO’s brand strategy.
Achieve sales budgets and build trusted customer relationships that engage customers with the brand and its products.
Prospect for new customers in North American markets and develop opportunities through customer meetings.
Develop and enforce sales strategies that ensure strong brand representation.
Prepare seasonal sales reports for specialty-store accounts and share market trends and competitor information with the team.
Manage return requests and monitor inventory with strategic accounts.
Set seasonal and annual budgets for each client before each market.
Monitor weekly deliveries and update credit tracking.
Track payments, minimize delays, and reduce pending invoices in collaboration with Finance.
Partner in efforts to provide best-in-class physical and digital customer experiences that increase sales and customer engagement.
Help drive organizational change to continually improve the customer experience.
Oversee project budgets, timelines, resources, and scope, and make decisions with cross-functional teams on multifaceted projects.
Manage execution of events in selected stores in partnership with the Director of Client Experience, including scheduling, budgeting, communications, planning, production, breakdown, wrap-up, and reporting.
Create engaging brand activations and events with clear selling goals, short- and long-term return objectives, and appropriate associate follow-up.
Collaborate with Merchants, Communications, Marketing, Creative, and brand partners at specialty accounts and major department stores.
As business needs dictate, partner with wholesale team members on sample management and operations, including EDI, special orders, market preparation, photo shoots, and business-critical recaps.