Prospect Wheelchair Supervisor - BWI

Unifi•Baltimore, MD
•Onsite

About The Position

Prospect International Airport Services is seeking a Wheelchair Supervisor at BWI in Baltimore, Maryland. The role supervises agents during assigned shifts to ensure daily activities are performed safely and efficiently, and manages the dispatch of agents and applicable equipment to arriving and departing flights, planes, and assignments. The supervisor oversees passenger assistance operations and shift administration while enforcing safety requirements and company policies. The position is full-time and non-exempt, with an hourly base pay rate of $19.00. Shifts may be A.M. or P.M. and include rotating hours, nights, weekends, holidays, and overtime.

Requirements

  • High school diploma, GED, or equivalent education.
  • Must be at least 18 years of age.
  • Valid driver's license.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.

Nice To Haves

  • One year of relevant work experience in the aviation or ground handling services industry.

Responsibilities

  • Supervise leads and agents performing passenger assistance duties.
  • Manage shift schedules, including workstation assignments, employee training, vacations, breaks, overtime assignments, coverage for absent employees, and shift rotations.
  • Communicate problems or issues to the manager.
  • Schedule and conduct shift meetings.
  • Assist with payroll administration, complete shift paperwork, and perform other administrative functions.
  • Monitor and enforce safe working conditions in accordance with regulatory requirements, company policies and procedures, and applicable laws.
  • Promote and follow policies concerning safety, anti-harassment, and equal employment opportunity.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities expected for the position.
  • Dispatch agents and applicable equipment to arriving and departing flights, planes, and assignments.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary additional AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks, including Working Advantage, Payactiv earned wage access, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90, including deals on hotels, car rentals, cruises, and more.
  • Discounted cars and hotels through Concur.
  • Tuition discount with Purdue Global.
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