Prospect Wheelchair Agent- TPA (WN)

Unifi•Tampa, FL
•Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide wheelchair assistance to passengers at the airport throughout their journey between the curbside and aircraft. The role involves supporting passengers with mobility needs while delivering professional customer service and following company safety and operational standards. Prospect Airport Services operates at more than 30 major airports and has over 11,000 associates. The company emphasizes excellence, safety, integrity, and empathy in its service to employees, customers, and partners.

Requirements

  • High school diploma or GED.
  • At least 18 years of age.
  • Ability to obtain credentials required by airport, state, or customs requirements.
  • Proficiency in English.
  • Ability to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Ability to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Ability to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Ability and willingness to work outside in weather conditions that may include severe seasonal elements.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
  • Assist passengers who need wheelchair assistance with transporting, checking in, and claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Follow all safety procedures and policies and complete work in a safe and secure manner consistent with company standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the expected skill and experience capabilities for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverage options, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through the ID90 Discount Program and Concur.
  • Tuition discount with Purdue Global.
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