Prospect Wheelchair Agent FT - GRR

Unifi • Grand Rapids, MI

5d • Onsite

About The Position

The Wheelchair Agent provides wheelchair assistance to passengers who require support at the airport, from curbside through boarding the aircraft. The role includes delivering a professional customer experience while assisting passengers and handling wheelchairs and baggage. Agents follow company safety and operational standards, report incidents and hazards, and may perform other related duties within their skills and experience.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and open to work outdoors in weather conditions that may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport while ensuring a professional customer experience.
• Assist passengers with wheelchair assistance in transporting, checking in, or claiming baggage.
• Lift and assist passengers with wheelchair assistance up or down aircraft stairs and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Adhere to safety procedures and policies and complete work in a safe and secure manner according to company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• Travel discounts through ID90 and Concur, including deals on hotels, car rentals, cruises, and more.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED