Prospect Wheelchair Agent - BWI

Unifi • Baltimore, MD

3d • Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers who need wheelchair support at the airport, from curbside through boarding and aircraft-related assistance. The role includes providing a professional customer experience, helping passengers with baggage, moving wheelchairs between the concourse and staging area, and following safety and operational procedures. Agents must be available for rotating shifts and work in varied weather conditions.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds.
• Must be able to constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and open to work outdoors in weather that may include severe seasonal conditions.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow all safety procedures and policies.
• Perform other related duties within the capabilities expected for the position.
• Complete work safely and securely in accordance with company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary additional AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• ID90 travel discounts on hotels, car rentals, cruises, and more.
• Discounted cars and hotels through Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED