Prospect Wheelchair Agent FT- MCO DL

Unifi • Orlando, FL

1d • Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers who need wheelchair support at the airport, from curbside through boarding and aircraft arrival. The role includes helping passengers with baggage, moving wheelchairs between the concourse and staging area, and delivering professional customer service while following safety and operational standards. The position requires working rotating shifts, including nights, weekends, holidays, and overtime, and working outdoors in potentially severe seasonal weather.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs authorities.
• Proficient in English.
• Must frequently be able to lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring airport assistance while providing a professional customer experience.
• Assist passengers with wheelchair assistance in transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Adhere to safety procedures and policies and complete work according to company safety and operational standards.
• Report safety and security incidents and potential hazards immediately in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties within the capabilities appropriate to the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service. Eligible dependents include a spouse, children under age 26, and disabled dependents of any age.
• Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• Travel discounts through the ID90 Discount Program and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED