Prospect Wheelchair Agent PT- DFW

Unifi•Dallas, TX
•Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide airport wheelchair assistance to passengers who need support at all stages between the curbside and aircraft. The role includes delivering professional customer service while assisting passengers with baggage and movement through the airport and aircraft. Agents must follow company safety and operational standards, report incidents and hazards promptly, and be available to work rotating shifts, including nights, weekends, holidays, and overtime. The position is based in Dallas, Texas, and is listed as part-time on the P.M. shift.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in weather that may include severe seasonal conditions.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport, ensuring a professional customer experience.
  • Assist passengers with wheelchair assistance in transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area for use.
  • Adhere to all safety procedures and policies and complete work in a safe and secure manner according to company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities expected for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverage options: short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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