Prospect Wheelchair Agent - PHL

Unifi • Philadelphia, PA

2d • Onsite

About The Position

Prospect Airport Services is seeking individuals who are passionate, act with integrity, and show empathy for employees, customers, and partners. The Wheelchair Agent provides wheelchair assistance to passengers who need support at all stages of their airport journey, from curbside to aircraft. The role serves passengers professionally, assists with baggage, and follows company safety and operational standards.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Able to frequently lift and move up to 70 pounds.
• Able to constantly push and pull up to 70 pounds.
• Able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Able and open to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Able and open to work outside in weather conditions that may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring airport assistance while ensuring a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Adhere to safety procedures and policies.
• Perform other related duties within the skill and experience capabilities expected for the position.
• Complete work safely and securely in accordance with company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary additional AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off, subject to location-specific leave policy.
• ID90 discounts on hotels, car rentals, cruises, and more.
• Discounted cars and hotels through Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED