Prospect Wheelchair Agent Minor - CLE

Unifi • Cleveland, OH

5d • Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers requiring wheelchair support at all stages of their airport journey, from curbside to aircraft. The role requires a professional customer experience, adherence to safety and operational standards, and reporting safety or security incidents and potential hazards. Work takes place in rotating shifts, including nights, weekends, holidays, and overtime, and may involve outdoor weather conditions, including severe seasonal elements.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able and open to work in outside weather conditions, which may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport while ensuring a professional customer experience.
• Assist passengers with wheelchair assistance in transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Adhere to safety procedures and policies and complete work in a safe and secure manner according to company standards.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the expected skill and experience capabilities of the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working 30 hours per week; benefits begin in the month following 60 days of service. Eligible dependents include a spouse, children under age 26, and disabled dependents of any age.
• Voluntary additional AFLAC coverages: short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• Travel discounts through ID90 and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED