Prospect Wheelchair Agent - DFW

Unifi•Dallas, TX
•Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide airport wheelchair assistance to passengers who need support at all stages between curbside and the aircraft. The role includes assisting with baggage, boarding and exiting aircraft, and maintaining a professional customer experience while following safety and operational standards. The position is based in Dallas, Texas, and is listed as full-time on the P.M. shift.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Must be able and willing to work outside in weather conditions that may include severe seasonal elements.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
  • Assist passengers with transporting, checking in, and claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Follow all safety procedures and policies and complete work in a safe and secure manner.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the capabilities appropriate to the position's skill and experience.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverage, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through the ID90 Discount Program and Concur.
  • Tuition discount with Purdue Global.
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