Prospect Wheelchair Agent (AA) - PHX PT

Unifi • Phoenix, AZ

1d • Onsite

About The Position

Prospect International Airport Services is seeking a Wheelchair Agent to assist passengers who need wheelchair assistance at the airport, from curbside through boarding and between the aircraft and terminal. The role provides passenger support with baggage and wheelchair transfers while maintaining a professional customer experience and following safety and operational standards. The position requires rotating shifts and hours, including nights, weekends, holidays, and overtime, and may involve working outdoors in severe seasonal weather. A drug screening is required upon hire.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs authorities.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able and open to work outdoors in weather conditions that may include severe seasonal elements.
• Must complete a drug screening upon hire.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport and provide a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow all safety procedures, policies, and operational standards.
• Report safety and security incidents and potential hazards immediately in accordance with the Unifi Fair and Just Culture Policy.
• Perform other related duties within the skill and experience capabilities expected for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for eligible full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off, subject to location-specific leave policy.
• Travel discounts through the ID90 Discount Program and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED