Prospect Wheelchair Agent PT - PIT

Unifi•Pittsburgh, PA
•Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers who need wheelchair support at the airport, from curbside through boarding the aircraft. The role focuses on providing a professional customer experience while helping passengers navigate the airport and with their baggage. Agents must follow company safety and operational standards, report safety and security incidents or potential hazards, and may perform other related duties within their skills and experience. The position is part-time in Pittsburgh, Pennsylvania, and involves rotating shifts, including nights, weekends, holidays, and overtime, as well as working outdoors in potentially severe seasonal weather.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and willing to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in conditions that may include severe seasonal weather.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
  • Assist passengers with transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
  • Collect wheelchairs from the concourse and return them to the staging area.
  • Follow all safety procedures, policies, and company operational standards.
  • Report safety and security incidents and potential hazards immediately in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for full-time employees working 30 or more hours per week; benefits begin in the month following 60 days of service, with eligible dependent coverage.
  • Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off, under a location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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