IND Wheelchair Agent $12hr PLUS TIPS 8:30pm-12:30am

Menzies Aviation Careers•Indianapolis, IN

10d•Onsite

About The Position

The Wheelchair Agent assists and transports airline passengers who require airport assistance, including wheelchair assistance. The role involves safely moving passengers to and from gates, maintaining a friendly and professional approach, and providing attentive customer service. Agents follow dispatcher gate orders, complete necessary wheelchair or incident reports, and carry out other duties as assigned. The position includes responsibilities for personal and workplace safety, security, wellbeing, and compliance with workplace procedures and the company’s Substance Misuse Policy. The listed shift is 8:30 p.m. to 12:30 a.m. The advertised pay is $12 per hour plus tips.

Requirements

Ability to work various shifts.
Strong customer service skills.
Strong verbal and communication skills.
Ability to hear and respond to spoken voices and audible alarms in the terminal environment.
Ability to lift up to 70 lbs.
Ability to obtain an airport badge.
Must be at least 18 years of age.
Must be eligible to work in the United States.

Nice To Haves

High school graduate or General Education Degree (GED) preferred.

Responsibilities

Push wheelchair passengers to and from gates.
Safely roll customer-occupied wheelchairs down the jet bridge.
Ensure wheelchair brakes are in place before allowing passengers to exit the wheelchair.
Complete necessary wheelchair or incident reports.
Follow dispatcher gate orders.
Maintain a friendly, positive attitude and respond attentively to passengers’ individual needs, problems, questions, or concerns.
Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
Exceed customer service standards.
Carry out other duties as assigned.
Take reasonable care of personal and others’ health, safety, and wellbeing in accordance with provided information, training, and workplace rules or procedures.