MKE- Wheelchair Agent $11hr Plus Tips
About The Position
The Wheelchair Agent assists and transports airline passengers who require airport assistance, including wheelchair support. The role involves helping passengers travel to and from gates while prioritizing safety, attentive customer service, and each passenger’s individual needs. The agent follows dispatcher gate orders, completes required wheelchair or incident reports, and maintains professional working relationships with colleagues, supervisors, managers, airline employees, and airport authorities. Employees are responsible for taking reasonable care of their own health, safety, and wellbeing and that of others by following provided information, training, and workplace health and safety procedures. The company prohibits the misuse of alcohol and drugs and conducts regular testing under its Substance Misuse Policy.
Requirements
- Ability to work various shifts.
- Strong customer service skills.
- Strong verbal and communication skills.
- Ability to hear and respond to spoken voices and audible alarms in the terminal environment.
- Ability to lift up to 70 lbs.
- Must be at least 18 years of age and eligible to work in the United States.
- Ability to obtain an airport badge.
Nice To Haves
- High school graduate or General Education Degree (GED) is preferred.
Responsibilities
- Push wheelchair passengers to and from gates.
- Safely guide occupied wheelchairs down the jet bridge.
- Ensure wheelchair brakes are in place before allowing passengers to exit the wheelchair.
- Complete necessary wheelchair or incident reports.
- Follow dispatcher gate orders.
- Maintain a friendly, positive attitude and attend to each passenger’s individual needs, including helping with problems, questions, or concerns.
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
- Exceed customer service standards.
- Carry out other duties as assigned.
- Take reasonable care of personal and others’ health, safety, and wellbeing by following workplace information, training, and safety procedures.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
