Prospect Wheelchair Agent Minor - DTW-Delta

Unifi•Detroit, MI
•Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent Minor to provide wheelchair assistance to passengers at the airport at all stages between the curbside and aircraft. The role involves helping passengers with baggage and mobility needs while delivering professional customer service and following safety and operational standards. Work may take place outdoors in seasonal weather conditions and requires rotating shifts, including nights, weekends, holidays, and overtime. The position is part-time and non-exempt. The listed base pay rate is $11.45. Prospect Airport Services describes itself as an aviation-support provider operating at more than 30 major airports with over 11,000 associates.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and open to work in outside weather conditions, including potentially severe seasonal elements.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while ensuring a professional customer experience.
  • Assist passengers requiring wheelchair assistance with transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Adhere to safety procedures and policies and complete work safely according to company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the skill and experience capabilities expected for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service, with eligible dependent coverage.
  • Voluntary AFLAC short-term disability, accident, critical illness, and hospital indemnity coverage.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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