WFS Job Coach - Lewiston, ID - Full & Part-time/Hourly

Goodwill Industries of the Inland Northwest•Lewiston, ID

About The Position

The WFS Job Coach provides and supports participant assessment, training, coaching, and job-readiness services. The role supervises and/or delivers direct employment services to funded and unfunded program participants, who may earn commensurate or non-commensurate wages. Services are provided at a variety of work locations and in collaboration with Workforce and Family Services. The position is part-time, approximately 20–29 hours per week, and may involve varied shifts, locations, evenings, and weekends depending on assignment. The Job Coach supports participants in developing vocational and non-vocational skills and achieving the highest possible level of independent functioning. This includes hands-on instruction, direct supervision, progress monitoring, and coordination of training, accommodations, and natural supports. The role also requires accurate and timely documentation, compliance with agency and safety requirements, and maintenance of participant confidentiality.

Requirements

High school diploma or GED; or six months of related experience and/or training; or an equivalent combination of education and experience.
Valid driver's license.
Reliable vehicle and proof of personal auto insurance.
Flexible schedule; assignments may include varied shifts and locations, evenings, and weekends.
Must pass a background check; the posting states there can be no crimes against another person or arson.
Ability to perform all work tasks supervised.

Nice To Haves

Experience working with people with disabilities or disadvantages is preferred.

Responsibilities

Assist with screening referrals for appropriate program and service options.
Establish and maintain effective working relationships with participants, referral agencies, and team members.
Keep paperwork and related activities current, accurate, compliant, and timely, including case notes, service reports, and time studies when applicable.
Provide hands-on training, direct supervision, and support to participants at a variety of work locations.
Gather accurate data for reporting requirements, including information about work behaviors and productivity.
Recommend necessary changes in policy or management style to supervisory staff.
Assist with orientation of new referrals.
Help participants achieve the highest level of independent functioning while receiving services.
Review participant intake materials, service plans, and supporting documentation; assist with their development as requested.
Perform job and task analyses.
Monitor and record participant progress to ensure goals and objectives are met.
Stay informed about wage trends and job-coaching techniques.
Explain and demonstrate tasks according to employer expectations, and help participants understand and perform their job duties.
Perform all work tasks that are supervised.
Provide services in accordance with Goodwill Industries policies, procedures, and directives; CARF standards; and safety principles that protect people and property.
Work with staff to develop, monitor, and resolve skills-training, vocational, or behavioral issues.
Assist with providing and recommending job accommodations, including assistive technology needs.
Support participants in achieving vocational and non-vocational goals.
Model and train appropriate work behaviors and interpersonal skills.
Provide training using multiple methods to address different learning styles.
Assist in developing natural supports for participants.
Collaborate with Workforce and Family Services to provide participant services.
Wear and maintain required personal protective equipment (PPE).
Maintain agency confidentiality; violations may result in immediate dismissal.
Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.