WFS Job Coach - Coeur d'Alene, ID - Full &/or Part-time Hourly

Goodwill Industries of the Inland Northwest•Coeur d'Alene, ID

About The Position

The WFS Job Coach provides and supports participant assessment, training, coaching, and job-readiness services. The role supervises and/or directly provides employment services to funded and unfunded program participants earning commensurate or non-commensurate wages. Services are provided at a variety of work locations and may involve different shifts, evenings, and weekends depending on assignment. Localized travel is required using a company and/or personal vehicle. The job coach supports participants in achieving vocational and non-vocational goals and the highest possible level of independent functioning. The role includes hands-on workplace training and supervision, monitoring progress, documenting services, coordinating with colleagues and referral agencies, and helping address skills, vocational, or behavioral issues. Employment is available full-time and/or part-time; part-time work requires a flexible schedule and is 20–29 hours per week. The stated wage is $18.00 per hour.

Requirements

High school diploma or GED, or six months of related experience and/or training, or an equivalent combination of education and experience.
Valid driver's license and clean driving record; a driver-record check is required.
Proof of personal auto insurance.
Must pass a background check; disqualifying background includes crimes against another person or arson.
Flexible schedule; part-time schedule is 20–29 hours per week.
Ability to perform all work tasks supervised.
Ability to travel locally using a company and/or personal vehicle.
Ability to work a variety of shifts and locations, including evenings and weekends, depending on assignment.
Ability to properly wear and maintain required PPE.
Ability to comply with applicable health, safety, fire, and regulatory requirements.

Nice To Haves

Experience working with persons with disabilities or disadvantages.

Responsibilities

Assist with screening referrals for appropriate programs and service options.
Establish and maintain good working relationships with participants, referral agencies, and team members.
Keep paperwork and related activities current, accurate, compliant, and timely, including case notes, service reports, and time studies when applicable.
Provide hands-on training, direct supervision, and support to participants at a variety of work locations.
Gather accurate data for reporting requirements, including information about work behaviors and productivity.
Recommend policy or management-style changes to supervisory staff.
Assist with orientation of new referrals.
Support participants in achieving the highest possible level of independent functioning while receiving services.
Review intake materials, service plans, and supporting documentation; assist with developing these items as requested.
Perform job and task analyses.
Monitor and record participant progress to ensure goals and objectives are met.
Stay informed about current wage trends and job-coaching techniques.
Explain and demonstrate tasks according to employer expectations, and help participants understand and complete their job duties.
Perform all work tasks that are supervised.
Provide services in accordance with Goodwill Industries policies, procedures, and directives; CARF standards; and safety principles that protect personnel and property.
Work with staff to develop, monitor, and resolve skills-training, vocational, or behavioral issues.
Assist with providing and recommending job accommodations, including assistive-technology needs.
Support participants in achieving vocational and non-vocational goals.
Model and train appropriate work behaviors and interpersonal skills.
Provide training using multiple methods to accommodate different learning styles.
Assist in developing natural supports for participants.
Collaborate with Workforce and Family Services to provide participant services.
Follow Goodwill Industries of the Inland Northwest policies, procedures, and directives to ensure the safety of personnel and property.
Properly wear and maintain required personal protective equipment (PPE).
Maintain agency confidentiality; violations may result in immediate dismissal.
Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.