WFS Job Coach - Coeur d

Goodwill Industries of the Inland Northwest•Coeur d'Alene, ID

About The Position

The Job Coach provides and supports participant assessment, training, coaching, and job-readiness services. The role supervises and/or directly provides employment services to funded and unfunded program participants earning commensurate or non-commensurate wages. Services are delivered at a variety of work locations and may involve different shifts, evenings, and weekends depending on the assignment. The position requires localized travel using a company and/or personal vehicle. The Job Coach works with participants, referral agencies, team members, and employers to support vocational and non-vocational goals, independent functioning, and successful performance of job duties. The role follows Goodwill Industries of the Inland Northwest policies and procedures, CARF standards, and applicable safety and regulatory requirements.

Requirements

High school diploma or GED; or six months of related experience and/or training; or an equivalent combination of education and experience.
Valid driver's license.
Clean driving record and ability to pass a driver record check.
Proof of personal auto insurance.
Ability to pass a background check; the posting excludes crimes against another person or arson.
Flexible schedule.
Ability to travel locally using a company and/or personal vehicle.
Ability to perform all work tasks supervised.

Nice To Haves

Experience working with persons with disabilities or disadvantages.

Responsibilities

Assist with screening referrals for appropriate programs and services.
Establish and maintain positive working relationships with participants, referral agencies, and team members.
Keep paperwork and related activities current, accurate, compliant, and timely, including case notes, service reports, and time studies when applicable.
Provide hands-on training, direct supervision, and support to participants at a variety of work locations.
Gather accurate data for reporting requirements, including information on work behaviors and productivity.
Recommend necessary changes in policy or management style to supervisory staff.
Assist with orientation of new referrals.
Assist participants in achieving the highest possible level of independent functioning while receiving services.
Review intake materials, service plans, and supporting documentation; assist with developing these items as requested.
Perform job and task analyses.
Monitor and record participant progress to ensure goals and objectives are met.
Stay informed about wage trends and job-coaching techniques.
Explain and demonstrate tasks according to employer expectations, and help participants understand and perform achievable job duties.
Perform all work tasks that are supervised.
Provide services in accordance with Goodwill policies, procedures, and directives; CARF standards; and safety principles that protect people and property.
Work with staff to develop, monitor, and resolve skills-training, vocational, or behavioral issues.
Assist with providing and recommending job accommodations, including assistive technology needs.
Support participants in achieving vocational and non-vocational goals.
Model and train appropriate work behaviors and interpersonal skills.
Provide training through multiple methods to address different learning styles.
Assist in developing natural supports for participants.
Collaborate with Workforce and Family Services to provide participant services.
Wear and maintain required personal protective equipment.
Maintain agency confidentiality.
Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.