Hourly

Goodwill Industries of the Inland Northwest•Moscow, ID

4d•Onsite

About The Position

The WFS Job Coach provides and supports participant assessment, training, coaching, and job-readiness services. The role supervises and/or delivers direct employment services to funded and unfunded program participants earning commensurate or non-commensurate wages. Services may be provided at a variety of work locations and shifts, including evenings and weekends depending on assignment. The position requires a flexible schedule and localized travel using a company and/or personal vehicle. A valid driver’s license, clean driving record, reliable vehicle, and proof of personal auto insurance are required. Applicants must pass a background check; the posting excludes applicants with crimes against another person or arson. Experience working with people with disabilities or disadvantages is preferred.

Requirements

High school diploma or GED, or six months of related experience and/or training, or an equivalent combination of education and experience.
Must pass a background check; no crimes against another person or arson.
Flexible schedule.
Reliable vehicle and localized travel using a company and/or personal vehicle.
Valid driver’s license and clean driving record.
Proof of personal auto insurance.
Ability to perform all work tasks supervised.
Ability to work a variety of shifts and locations, potentially including evenings and weekends depending on assignment.

Nice To Haves

Experience working with persons with disabilities or disadvantages.

Responsibilities

Assist with screening referrals for appropriate program and service options.
Establish and maintain effective working relationships with participants, referral agencies, and team members.
Keep paperwork and related activities current, accurate, compliant, and timely, including case notes, service reports, and time studies when applicable.
Provide hands-on training, direct supervision, and support to participants at a variety of work locations.
Collect accurate data for reporting requirements, including information on work behaviors and productivity.
Recommend necessary changes in policy or management style to supervisory staff.
Assist with orientation of new referrals.
Help participants achieve the highest level of independent functioning while receiving services.
Review participant intake materials, service plans, and supporting documentation, and assist with developing these materials as requested.
Perform job and task analyses.
Monitor and record participant progress toward goals and objectives.
Stay informed about wage trends and job-coaching techniques.
Explain and demonstrate tasks according to employer expectations, helping participants understand their duties and determine whether tasks are achievable.
Perform all work tasks that are supervised.
Provide services in accordance with Goodwill Industries policies, procedures, and directives; CARF standards; and safety principles that protect personnel and property.
Work with staff to develop, monitor, and resolve skills-training, vocational, or behavioral issues.
Assist with providing and recommending job accommodations, including assistive technology needs.
Support participants in achieving vocational and non-vocational goals.
Model and train appropriate work behaviors and interpersonal skills.
Provide training through multiple methods to address different learning styles.
Assist in developing natural supports for participants.
Maintain agency confidentiality; violations may result in immediate dismissal.
Follow health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.