WFS FCS Employment Specialist

Goodwill Industries of the Inland Northwest•Spokane, WA

About The Position

Goodwill’s (GIIN) Foundational Community Supports (FCS) program provides tailored employment assistance to promote long-term stability. The Employment Specialist works with participants to identify career opportunities, navigate employment barriers, and connect with community resources. The role includes person-centered employment planning, individualized job preparation and retention support, and assistance with independent living needs. The specialist collaborates with WFS and other participant support teams while meeting program, funding, safety, confidentiality, and regulatory requirements. This is a full-time, hourly position paying $25.00 per hour in Spokane, Washington. Applicants must have a valid driver’s license and insurance and pass background and driver-record checks. The posting closes November 29, 2026, but may be removed earlier if enough qualified applications are received.

Requirements

Associate degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Valid driver’s license and insurance.
Must pass a background check and driver-record check.

Responsibilities

Conduct participant intake and assessments of eligibility, background, abilities, interests, and support needs.
Explain participants’ rights, benefits, and responsibilities under FCS service provisions.
Maintain accurate database touchpoints.
Develop and maintain independent, person-centered treatment plans with measurable goals and outcomes; revise plans after significant life transitions or changes in support needs.
Build and maintain relationships with participants, care teams, referral agencies, and service teams.
Counsel participants on career and educational pathways, including training and skill development for community-based employment and independent living.
Connect participants with community resources addressing housing, childcare, mental health, substance abuse, domestic violence intervention, financial stability, and health care.
Help participants understand how employment and independent-living decisions may affect their benefits and finances; refer them to benefits counseling and support earnings reporting.
Prepare participants for community-based employment through resume assistance, workplace etiquette, confidence-building, and job-skills support.
Match participants with employment and volunteer opportunities aligned with their interests and strengths, ensuring fair wages and comparable benefits.
Provide individualized long-term support for job retention, stability, and personal progress; foster natural workplace supports and motivate continued independence.
Provide guidance on daily living skills, financial management, and household stability for people in independent or supported living arrangements.
Promote participant safety and well-being and implement risk-mitigation strategies.
Participate in community fairs and events promoting self-sufficiency, employment opportunities, and inclusion.
Stay informed about community employment trends, support-service opportunities, and state and federal regulations affecting FCS services.
Meet or exceed program goals for billable services, funding compliance, and participant success rates.
Deliver services in accordance with GIIN policies, CARF accreditation, FCS standards, and ethical practices.
Collaborate with WFS to provide participant services.
Follow GIIN policies, procedures, and directives to protect personnel and property.
Properly wear and maintain required personal protective equipment (PPE).
Maintain agency confidentiality; confidentiality violations are cause for immediate dismissal.
Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.