WFS FCS Employment Specialist - Spokane, WA - Full-time/Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

About The Position

Goodwill's (GIIN) Foundational Community Supports (FCS) program provides tailored employment assistance to empower individuals and promote long-term stability. The Employment Specialist works with participants to identify career opportunities, navigate barriers to employment, and connect with community resources. The role requires a valid driver's license and insurance, as well as passing background and driver record checks.

Requirements

  • Associate degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
  • Valid driver's license and insurance.
  • Must pass background and driver record checks.

Responsibilities

  • Conduct intake and assessments to evaluate participants’ eligibility, background, abilities, interests, and support needs; explain their rights, benefits, and responsibilities under FCS services; and maintain accurate database touchpoints.
  • Develop and maintain independent, person-centered treatment plans with measurable goals and outcomes, revising plans after significant life events or changes in support needs.
  • Establish and maintain strong relationships with participants, care teams, referral agencies, and service teams.
  • Provide counseling on career and educational pathways, including training and skill development relevant to community-based employment and independent living.
  • Connect participants with community resources addressing housing, childcare, mental health, substance abuse, domestic violence intervention, financial stability, and health care.
  • Help participants understand their benefits and how employment and independent-living decisions may affect their finances; refer them to benefits counseling and support earnings reporting.
  • Provide individualized preparation for community-based employment, including resume assistance, workplace etiquette, confidence-building, and other essential job skills.
  • Match participants with employment and volunteer opportunities aligned with their interests and strengths, ensuring fair wages and benefits comparable to others in similar roles.
  • Provide long-term individualized support for job retention, stability, and personal progress; foster natural workplace supports and encourage continued independence.
  • Provide guidance on daily living skills, financial management, and household stability for individuals in independent or supported living arrangements.
  • Ensure the safety and well-being of participants receiving FCS services and implement risk mitigation strategies.
  • Participate in community fairs and events promoting self-sufficiency, employment opportunities, and inclusion in local networks.
  • Stay informed about community employment trends and support-service opportunities to help participants make informed decisions.
  • Keep up to date with state and federal regulations affecting FCS services.
  • Meet or exceed program goals for billable services, funding compliance, and participant success rates.
  • Deliver services in accordance with GIIN policies, CARF accreditation, and FCS program standards, maintaining ethical practices.
  • Collaborate with WFS to provide participant services.
  • Follow GIIN policies, procedures, and directives to ensure the safety of personnel and property.
  • Properly wear and maintain required personal protective equipment (PPE).
  • Maintain agency confidentiality; confidentiality violations are cause for immediate dismissal.
  • Comply with health, safety, and fire standards and local, state, and federal regulations, including WISHA and OSHA.
  • Perform other duties as assigned.

Benefits

  • Employment benefits are referenced through the company benefits webpage; specific benefits are not listed in the posting.
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