FCS Specialist

Plymouth Housing Group•Seattle, WA

8d•Hybrid

About The Position

Plymouth Housing is seeking a Foundational Community Supports (FCS) Specialist to strengthen the delivery, consistency, and quality of its Medicaid-funded supportive services. The specialist serves as a subject matter expert on FCS program requirements and helps staff translate policy into everyday practices that support client success and program integrity. The role combines training, coaching, technical support, and data management. It helps teams apply FCS standards, troubleshoot challenges, and maintain accurate documentation for compliance, reporting, and Medicaid billing. The specialist works with program leadership and frontline staff to support consistent service delivery and correct documentation. Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. Its services pair long-term housing with on-site support intended to promote stability, health, and community. The organization emphasizes dignity, respect, shared responsibility, cultural responsiveness, harm reduction, trauma-informed practice, and resident choice. This is a full-time hybrid position based in Seattle, Washington.

Requirements

At least 1 year of experience with FCS or similar Medicaid-funded supportive services.
At least 2 years of experience writing and reviewing documentation, such as clinical documentation or case notes.
At least 2 years of experience providing training, facilitation, or coaching.
Background in behavioral health, case management, supportive housing, or human services.
Strong organizational and communication skills, including the ability to make complex requirements understandable.
Proficiency in Excel.
Associate’s degree in public health, behavioral health, or a related field, or an equivalent combination of education and experience.
Ability to build trust and work respectfully with people from diverse backgrounds and lived experiences.
Self-awareness and humility in communicating across differences, adapting approach, and treating people fairly and respectfully.

Nice To Haves

Familiarity with Medicaid billing and behavioral health documentation standards.

Responsibilities

Deliver onboarding and ongoing training on FCS program rules, documentation standards, and billing fundamentals.
Translate complex Medicaid and FCS requirements into clear, practical tools and guidance.
Provide on-site coaching and technical support to reinforce learning and improve workflow efficiency.
Monitor and maintain accurate FCS enrollment and service data across systems, resolve discrepancies, and support quality improvement.
Collaborate with internal partners to evaluate documentation trends, address training needs, and ensure compliance.