Specialist

CBIZ • Harrisburg, PA

18h

About The Position

The Specialist supports Medicaid-certified long-term care facilities by handling questions and resolving issues related to the completion and transmission of clinical records and data files. The role also involves preparing documents, performing general office tasks, managing multiple priorities, and protecting confidential health information.

Requirements

• High school diploma or GED.
• Strong customer service skills.
• Strong data entry and typing skills.
• Strong analytical and problem-solving skills.
• Good organization, accuracy, and attention to detail.
• Ability to quality-review own work and the work of peers.
• Ability to communicate verbally and in writing throughout all levels of the organization, internally and externally.
• Ability to work well as part of a team.
• Ability to work with minimal supervision while fulfilling all obligations.

Nice To Haves

• Bachelor’s degree.
• Two years of experience in an office environment.
• Strong proficiency with Microsoft Office tools, specifically Excel and Word.
• Strong math skills.

Responsibilities

• Answer incoming calls from Medicaid-certified long-term care facilities about technical, transmission, sequencing, and logical issues with the completion and transmission of clinical records and data files.
• Make outgoing calls to nursing facilities to help resolve data integrity issues and obtain missing documents.
• Prepare documents, which may include reports, memos, letters, correspondence responses, surveys, spreadsheets, and presentations.
• Perform general office duties, including scanning and copying documents and preparing mailings.
• Manage multiple tasks, prioritize responsibilities, and maintain structured workflows.
• Maintain the security and confidentiality of protected health information.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED