Specialist

Myers and Stauffer•Harrisburg, PA

19h

About The Position

The Specialist supports Medicaid-certified long-term care facilities with technical, transmission, sequencing, and logical issues related to completing and transmitting clinical records and data files. The role also assists facilities with data integrity issues and missing documentation, prepares a variety of business documents, and performs general office duties. The Specialist must protect confidential health information and manage multiple tasks within structured workflows. Myers and Stauffer LC is a certified public accounting and health and human services consulting firm serving government-sponsored health care programs, primarily state Medicaid agencies and the federal Centers for Medicare & Medicaid Services. The firm has more than 45 years of experience, 21 offices, and over 900 associates nationwide. It describes its culture as welcoming and collaborative and offers professional growth and development opportunities, a diverse and challenging work environment, and potential flexibility to support employees’ work-life wellbeing.

Requirements

High school diploma or GED.
Strong customer service skills.
Strong data entry and typing skills.
Strong analytical and problem-solving skills.
Strong organizational skills, accuracy, and attention to detail.
Ability to quality-review own work and peers’ work.
Ability to communicate verbally and in writing with all organizational levels, internally and externally.
Ability to work well as part of a team.
Ability to work with minimal supervision while fulfilling all obligations.

Nice To Haves

Bachelor’s degree.
Two years of experience in an office environment.
Strong proficiency with Microsoft Office tools, especially Excel and Word.

Responsibilities

Answer incoming calls from Medicaid-certified long-term care facilities about technical, transmission, sequencing, and logical issues involving the completion and transmission of clinical records and data files.
Call nursing facilities to help resolve data integrity issues and obtain missing documents.
Prepare documents such as reports, memos, letters, correspondence responses, surveys, spreadsheets, and presentations.
Perform general office duties, including scanning and copying documents and preparing mailings.
Manage multiple tasks, prioritize responsibilities, and maintain structured workflows.
Maintain the security and confidentiality of protected health information.
Perform additional responsibilities as assigned.

Benefits

Health, dental, and vision insurance and other competitive employee benefits for eligible associates.
Vacation time, sick time, and paid holidays.
Paid parental leave and available support resources.
401(k) with company matching for eligible employees.
Tuition reimbursement.
Referral bonuses.
Paid volunteer community service time.
Mentor program and other employee programs and perks.
Technical and leadership development training at each career milestone.
Up to six counseling sessions per year for eligible employees through the Employee Assistance Program.